Mobile application
go go
  • For private clients
  • For business
  • Persona
  • The bank today
For private clients
For business
Persona
The bank today
+38 044 290 7 2901
Працюємо для вас
Карта Фестивальна
Are you going to rock out at the festival? Turn on the summer of the drive with Festival Card at UPark Festival!
Get a card
Карта Фестивальна

Get more fun and freedom during the festival, share emotions without boundaries!

Festival Card gives you a lot of benefits:
  • 10% for a ticket to UPark when you buy it on payhub.com.ua
  • priority pass out of turn
  • 10% discount on bars and food courts for contactless payment using Apple Pay or GPay
Rock it out with Festival Card!
Карта Фестивальна

Let’s PUMB PUMB PUMB

June 22-23, June 29-30, July 6-7 receive a 50% discount on your ticket.

To do this, come to SkyMall and find PUMB promoters.
Plunge into the whirlpool of the festival vibe and catch a lot of fun in virtual reality.

Draw up Festival card and pay by it for the ticket via payhub.com.ua .

The number of discounted tickets is limited. Do not know how to use PayHub? Promoters will help you figure it out.

Replenish your Festival card:
  • through the payment terminal
  • using another card
Карта Фестивальна
Get a card

OptionGet a card at a PUMB branch:
– come to a PUMB branch: with your passport and TIN – the consultant will help you to open Festival Card

OptionGet a memory card at the festival:
– contact a promoter of PUMB during the festival
– provide your phone number, get a card and activate it
– replenish Festival card in a payment terminal or another card without leaving the festival zone

Карта Фестивальна

Westland Festival, Lviv, June 09, 2018

OSTROV FESTIVAL, ODESSA 29-30 JUNE, 1 JULY 2018

Upark Festival, Kyiv, July 25-26, 2018

MRPL City Festival, Mariupol, August 3, 4, 5, 2018

Just Fest it!
Just ПУМБ it!
Карта Фестивальна
Карта Фестивальна

Get a discount, bonuses and special offers in the Mastercard “Bilshe” loyalty program.

  • Pay by Festival card – get surprises from Mastercard “Bilshe”.
  • Discounts, bonuses, and promotional offers are waiting for you in the Mastercard “Bilshe” loyalty program.
  • Do not forget to link your card to Apple Pay or GPay, in order to conveniently and quickly pay for the food courts and bars -10%.
Карта Фестивальна
  • What is a Festival prepaid card/Festival debit card?
    The Festival prepaid card is a non-personalized (non-personal), pre-printed card that supports contactless payment technology using the PayPass technology, issued by JSC "PUMB" in cooperation with Mastercard International Payment System. The prepaid card is a tool to access the user's e-wallet of the PayHub.com.ua system; it is issued only in UAH and can only be used on the territory of Ukraine.

    The Festival debit card is a personalized (registered) payment card supporting contactless payment technology using the PayPass technology, issued by JSC "PUMB" in cooperation with Mastercard International Payment System. A debit card can be used for payments worldwide, an account is opened in UAH with access to a personal account in the remote service system online.pumb.ua.
  • What are the benefits of a Festival prepaid card /Festival debit card?
    - Priority entrance to the “Upark 2019” festival, sponsored by PUMB;
    - Discounts on the purchase of tickets for the “Upark 2019” festival, when buying them on payhub.com.ua;
    - Discounts on bars and food courts during the festival. When paying by a card at food courts and in bars for drinks and food during the days of the “Upark 2019” festivals, a 5% discount will be applied, when you pay using GooglePay or ApplePay, a 10% discount will be applied;
    - Replenishment in cash and non-cash – without additional fees and expenses.

    With a Festival debit card you get the additional benefits.

    Without additional fees and expenses:
    - payments within PUMB;
    - non-cash transfers to the card via PUMB Online;
    - cash withdrawals at any ATM of Ukraine in the presence of technical capability;
    - 24/7 management of all payments and receipts in the PUMB Online mobile application.
  • Where can I use a Festival prepaid card/Festival debit card?
    The Festival prepaid card:
    - the cardholder has the opportunity to pay by a card with Mastercard PayPass contactless technology;
    - one-touch purchase drinks, food in the territory of the “Upark 2019” festivals and get up to 10% discount for it, subject to the use of the Google Play or Apple Pay services;
    - pay in stores, at gas stations – wherever there are payment terminals in Ukraine;
    - pay in Ukrainian online stores using the card details (card number, expiration date, and secret code).

    The Festival debit card:

    Payments by the MasterCard World PayPass Festival debit card can be made both on the territory of Ukraine and abroad, including on foreign Internet sites. By adding a card to GooglePay or ApplePay, you can quickly make any payments, as well as receive a 10% discount when paying at the food courts of the “Upark 2019” festival.
  • What is PayHub/PUMB Online and why do I need it?
    With a Prepaid card in the PayHub system you can:

    - carry out payment transactions, as follows:
    • without a fee to pay for utilities;
    • top up mobile, pay for Internet access services, as well as carry out many other operations provided by the service;
    • perform P2P transfers from prepaid cards to a card of any Ukrainian bank, incl. to another Prepaid card of JSC "PUMB";
    • manage the prepaid card settings in the user's personal account on payhub.com.ua;
    • block/unblock the prepaid card activity if it is necessary;
    • activate/deactivate the 3D Secure service;
    • view the history of operations performed using the prepaid card.

    Using the debit card in the PUMB Online system you can:
    • avoid looking for branches or ATMs – all banking is in your smartphone without additional fees and expenses 24/7.

    Download PUMB Online on your smartphone:
    • find the application on the App Store or Google Play Store or scan the QR code;



    - carry out payment transactions, as follows:
    • without a fee to pay for utilities;
    • carry out mobile top up, pay for Internet access services, as well as carry out many other operations provided for by the service;
    • without commission, perform P2P transfers from any Ukrainian bank card to the Festival Card;
    • make transfers in hryvnias, to the details of accounts opened in any Ukrainian bank;
    • replenish the account from the card of any Ukrainian bank;
    • open the available products of JSC "PUMB";
    • manage the debit card settings in the user's personal account;
    • add cards of other banks to PUMB Online and freely transfer money between your cards;
    • create templates for convenient and quick transfers by card number or account;
    • block/unblock the debit card activity if it is necessary;
    • activate/deactivate the 3D Secure service;
    • block/unblock the ability to carry out online the debit card transactions if it is necessary;
    • view the history of transactions made with the debit card or from an account;
    • change the daily limits for settlements/withdrawals from an ATM using a debit card;
    • get (remind) or change the PIN to the card.

    In order to receive (remind) or change the PIN to the card, you must:
    • in the PUMB Online mobile application choose the Festival card in the “Cards and accounts” section;
    • go to the settings by clicking on (sign) ;
    • press the “Remind the PIN of the card”, “Change the PIN of the card” corresponding button;
    • enter the OTP password that was received via SMS to the mobile phone number;
    • get the PIN code of the card sent via SMS to the number that was provided to the bank as the main phone number.
  • How can I get a Festival prepaid card/Festival debit card?
    A pre-requisite condition for receiving a Prepaid Festival Card is the presence of a customer's current mobile phone number from any of the Ukrainian telecom operators. You can get a card from a representative of FUIB, which is located on the territory of the festivals "Upark 2019" in the day of their holding. A representative of the bank will give the customer an issued by JSC "PUMB" Festival prepaid card, register the customer on PayHub on the tablet - for this, you will need a mobile phone number and the number of your Festival prepaid card.

    The registration procedure takes no more than 3 minutes.

    In this case, the customer does not necessarily have to bring documents to confirm.

    Without passport and identification code.

    After registering the card, a 4-digit PIN code is sent to the customer’s mobile phone number and the customer can immediately use the card.

    For a start, it is necessary to replenish it, because it is produced with zero balance.

    If the specified phone number, when issuing the prepaid card, is not in the database of registered PayHub users, then in addition to the SMS with the PIN code, the customer is sent an SMS login and password to enter the PayHub system.

    Registration of a Festival debit card is possible in any branch of PUMB.

    For registration, you need to have the passport, TIN, and the mobile phone, the number of which will be indicated in PUMB as the main financial phone number.

    After receiving the Festival debit card, for using it, you must activate the card. You can activate the card and PIN to the card via PUMB Online.
  • How can I replenish a Festival prepaid card/Festival debit card?
    Without a fee, you can replenish the card in the following ways:
    - using P2P transfer from a card of any Ukrainian bank on the PayHub.com.ua service;
    - using P2P transfer from a card of any Ukrainian bank via the PUMB Online mobile application (for a Festival debit card);
    - at the self-service payment kiosk (PTKS) of JSC "PUMB”;
    - in a bank (Cash-in ATM, cash desk);
    - non-cash transfer within PUMB.
  • Is there an age limit for receiving a Festival prepaid card/Festival debit card?
    The minimum age for receiving a card is 14 years.
  • How is a Festival prepaid card/Festival debit card activated?
    The Festival prepaid card is automatically activated at the time of its registration on the tablet of a bank employee, at the time of activation of the prepaid card its balance is 0 (zero).

    At the time of activation of the prepaid card, the 3D Secure service is also activated. SMS with passwords for confirmation of the service will be sent to the customer’s mobile phone number provided during registration of the prepaid card.

    The Festival debit card can be activated via the PUMB Online mobile application or by calling the JSC "PUMB" Customer Service Center by phone: +38044 290 7 290.

    To activate via the PUMB Online mobile application, you need to download PUMB Online to your smartphone (if you haven’t done this before): find the application on the App Store or Google Play Store or scan the QR code and enter your phone number and password for PUMB Online received in the SMS from the bank.



    Then in the “Cards and accounts” section, select the Festival card, go to the settings by clicking on (sign) , and press the “Activate card” button.

    To activate the card via the JSC "PUMB" Customer Service Center by phone: +38044 290 7 290, you must:
    - call from the phone number that was provided to the bank as the main one;
    - select the menu item 0, and then item 7;
    - perform an automatic instruction step by step (you will need the passport/ID-card number and the Festival card itself);
    - get the PIN of the card via SMS to the phone number that was provided to the bank as the main one.
  • What to do if the customer lost or his mobile phone was stolen, and along with it, a Festival prepaid card/Festival debit card?
    First of all, it is necessary to contact the line of the Customer Service Center of JSC “PUMB” by phone: +38044 290 7290 and block the activity of the prepaid card. After the prepaid card is blocked, the customer needs to contact the nearest service center of the representative of the mobile operator who owns the SIM card with a mobile phone number and undergo the procedure of number recovery.
    Please, note! Considering that the prepaid card allows making contactless payments in POS-terminals of merchants thanks to the Mastercard PayPass technology in the amount of up to 500 UAH without entering a PIN code, in case of the card loss, the customer should be advised to contact the nearest branch of the bank in order to close the prepaid card and withdraw the cash from the balance. On the day of applying to the branch, the customer must have, reinstated after the theft, a valid mobile phone number that was specified during registration of the prepaid card.

    To block the Festival debit card, you first need to contact the Customer Service Center of JSC "PUMB" by phone: +38044 290 7 290. After blocking the card, a customer with the passport and TIN can contact the nearest bank branch to issue a new card.
  • What can be done with a Festival prepaid card/Festival debit card by calling the PUMB hotline?
    The Festival prepaid card:
    - block the prepaid card activity;
    - activate the 3D Secure service;
    - clarify the balance of the available limit for carrying out card operations in the context of all types of transactions that are available within the prepaid card;
    - clarify the history of operations with the card.

    The telephone number of the PUMB hotline: +38 (044) 290 7 290.

    The Festival debit card:
    - block/unblock the debit card activity;
    - activate/deactivate 3D Secure service;
    - clarify the established limits on the card;
    - activate the card and PIN to it;
    - clarify the history of operations with the card.
  • How to get a PIN to a Festival prepaid card/Festival debit card?
    The PIN code for the Festival prepaid card is issued when the card is activated after the prepaid card has been registered on the tablet of the bank employee and it is sent to the customer by the bank in an SMS.
    If you cannot remember the PIN of your card, you can remind it via the PUMB Online mobile application or by calling the JSC "PUMB" Customer Service Center by phone: +38044 290 7 290, +38 096 290 7 290, +38 050 290 7 290, +38 093 290 7 290, +38 044 290 7 290

    The PIN code for the Festival debit card can be obtained via the PUMB Online mobile application or by calling JSC "PUMB" Customer Service Center by phone: +38044 290 7 290.

    To activate via the PUMB Online mobile application, you need to download PUMB Online to your smartphone (if you haven’t done this before): find the application on the App Store or Google Play Store or scan the QR code and enter your phone number and password for PUMB Online received via the SMS from the bank.



    Then in the “Cards and accounts” section, select the Festival card, go to the settings by clicking on (sign) , and press the “Activate card” button.

    To activate the card via the JSC "PUMB" Customer Service Center by phone: +38044 290 7 290, you must:
    - call from the phone number that was provided to the bank as the main one;
    - select the menu item 0, and then item 7;
    - perform an automatic instruction step by step (you will need the passport/ID-card number and the Festival card itself);
    - get the PIN of the card via SMS to the phone number that was provided to the bank as the main one.
  • Where can I find out about the bank tariffs for a Festival prepaid card/Festival debit card?
    The bank tariffs for cards are placed in the General Basic Edition of individuals tariffs for JSC "PUMB" customers. You can learn more about them below in the “Documents for download” section.
  • Does a Festival prepaid card/Festival debit card support international Internet operations?
    No, the prepaid card is valid only in Ukraine.

    Yes, the debit card supports international online transactions.
  • How can I block the activity of a Festival prepaid card/Festival debit card?
    The prepaid card can be blocked by the user – the Customer – independently in the user's personal account on the PayHub.com.ua service. Also, the prepaid card activity can be blocked by the hotline staff when a customer calls the support hotline by phone: +38044 290 7 290, +38 096 290 7 290, +38 050 290 7 290, +38 093 290 7 290, +38 044 290 7 290

    The debit card can be blocked by the user – the Customer – independently in the personal account of the online.pumb.ua remote service and via the PUMB Online mobile application. Also, the debit card activity can be blocked by the hotline staff when a customer calls the support hotline by phone: +38 (044) 290 7 290.

Feedback