Withdraw funds at all ATMs in Ukraine without fee. Quick and convenient contactless payments, even in public transport. Receive and transfer money without fee to PUMB bank cards or cards of other banks in hryvnia via PUMB Online.
“ vse KARTA "
USE SIMPLE 0% *
USE SIMPLE 0% *
0 UAH/year
opening and maintenance price
0%
Cash withdrawal at all ATMs of Ukraine
0%
Replenishment in any way
*When opening an account in UAH.
Simple, beneficial and understandable
Simple, beneficial and understandable
UAH
USD
EUR
PLN
0%
Opening
and servicing
0%
Replenishment
in any way.
0%
Replenishment
in any way.
A fee of another bank is possible
0%
Cash withdrawal
at any ATM of Ukraine
0%
Transfer
to the cards of other banks
0%
Transfer to the cards
of other banks when transfer funds in UAH via PUMB Online
0%
Utility bills payment
via PUMB Online
0%
Mobile phone top up
via PUMB Online
0%
Cash withdrawal
at the cash office of PUMB Bank
0%
Cash withdrawal at the cash office of PUMB Bank up to 2 times per month up to 500 000 UAH with card. If sum is more or without card - 1,5%. Pension, social, salary cards of employees of budgetary organizations – no commission and no restrictions.
Earn by transferring the balance of personal funds
Earn by transferring the balance of personal funds to “Vilniy” deposit - via PUMB Online from 100 UAH
0%
Opening
and servicing
0%
Replenishment
in any way.
0%
Replenishment
in any way.
A fee of another bank is possible
0%
Cash withdrawal
at any ATM of Ukraine
0%
Cash withdrawals at the cash desk of PUMB Bank
0%
Cash withdrawal at the cash office of PUMB Bank up to 2 times per month up to 500 000 UAH in equivalent and with card. If sum is more or without card - 1,5%.
Earn by transferring the balance of personal funds
0%
Opening
and servicing
0%
Replenishment
in any way.
0%
Replenishment
in any way.
A fee of another bank is possible
0%
Cash withdrawal
at any ATM of Ukraine
0%
Cash withdrawals at the cash desk of PUMB Bank
0%
Cash withdrawal at the cash office of PUMB Bank up to 2 times per month up to 500 000 UAH in equivalent and with card. If sum is more or without card - 1,5%.
Earn by transferring the balance of personal funds
Earn by transferring the balance of personal funds to “Vilniy” deposit - via PUMB Online from 10 euro
0%
Opening
and servicing
0%
Replenishment
in any way.
0%
Replenishment
in any way.
A fee of another bank is possible
0%
Cash withdrawal
at any ATM of Ukraine
0%
Cash withdrawals at the cash desk of PUMB Bank
0%
Cash withdrawal at the cash office of PUMB Bank up to 2 times per month up to 500 000 UAH in equivalent and with card. If sum is more or without card - 1,5%.
Order “vseKARTA”
Order “vseKARTA”
Fill out the form
A representative of the bank will contact you in a few minutes
Get the card in a branch
Tips on how to save money and not have to pay
Tips on how to save money and not have to pay extra
Send money to the card
IMPORTANT INFORMATION
Transfer funds from “vseKARTA” to other banks cards
through the services not from PUMB can cost
from 0,5% to 1,5% minimum.
HOW TO SAVE
Transfer funds in UAH to the cards of other banks via PUMB for free.
HOW NOT TO PAY EXTRA AT ALL
Encourage your friends, relatives, acquaintances to open
«vseKARTA» and transfer money
in UAH via PUMB Online for free.
Pay the bills
IMPORTANT INFORMATION
Transfer funds to other banks bills from your card
at the cashbox of PUMB will cost 1,5% of the amount.
HOW TO SAVE
Transfer funds to other banks bills from your card in UAH via PUMB Online only with 0.5% of the amount, the minimum 3 UAH, the maximum 500 UAH.
HOW NOT TO PAY EXTRA AT ALL
Transfer funds in UAH to any account in PUMB without commission.
If you often transfer funds to a specific person, bring it to PUMB, open
«vseKARTA» and transfer funds to
each other without additional commissions and hidden payments.
Convenient Internet-banking
Convenient Internet-banking
All banking in the smartphone
No need to look for a branch or ATMs – all banking in your smartphone 24/7. You can control how much money you have on the card, as well as see the history of operations: how much money you have received on the card or when and how much you have spent.
Fast operations
Create templates for convenient and fast transfers by card number or account.
Individual settings
Adjust the card for yourself and change it yourself: the ability to pay on the Internet (set or remove), the limit on the number of transactions per day and the amount of withdrawals, the ability to carry out operations abroad and other settings.
All your cards in PUMB Online
Add cards of other banks to PUMB Online and freely transfer money between your cards and repay loans.
Freely store and accumulate with "Vilniy" deposit
In your PUMB Online, open "Vilniy" deposit. Replenish the deposit at any time for any amount. Accumulate on your dream. Freely withdraw any amount from the deposit 24/7, without loss of interest that you receive monthly.
DOWNLOAD:
“vseKARTA” – use it easily for:
DOWNLOAD:
“vseKARTA” – use it easily for
Daily needs
Cash withdrawals, receiving and sending payments
Accruals
Receipt of wages, social benefits, and pensions
Receive 8% on the balance of pension and social benefits. Top up mobile and pay utility bills without fee via PUMB Online.
Relatives and friends
Convenient, fast and free transfers
Receive and transfer money without fee to PUMB bank cards or cards of other banks in hryvnia via PUMB Online. Convenient templates of the quick transfers.
Entrepreneurs
Obtaining advantages with “vseKARTA Business” card for enterpreneur’s own funds
With the “vseKARTA Business” for the entrepreneur’s own funds:
- Get a Platinum Card
- Use premium services from Visa and Mastercard
IE are able to open "vseKARTA Business", if they have an account in PUMB bank or in any other bank.
It’s easy to start using “vseKARTA”
It’s easy to start using “vseKARTA”
Via PUMB Online
Via mobile phone
Step 1
Download PUMB Online on your smartphone: find the application on the App Store or Google Play Store or scan a QR-code.
Download PUMB Online on your smartphone: find the application on the App Store or Google Play Store.
Step 2
Specify your phone number and password for PUMB Online, which you received in the SMS from the bank.
Step 3
In the "Cards and Accounts" section, select a card, go to the settings by clicking on 
, and click the "Activate card" button.
Step 4
Follow the step-by-step instructions and get the card PIN in SMS to the number that was provided to the bank as the main phone number.
Note!
You will need your card during activation.
Step 1
Call the hotline 044 290 7 290* from the phone number that was provided to the bank as the main one.
Step 2
Select the menu item “Get information in automatic mode – press 0”, and then the menu item “Get PIN for the card — press 7”.
Step 3
Follow the step-by-step automatic instruction. To receive a PIN, you will need to enter the card number for which the PIN is set, passport or ID card number, and date of birth.
Step 4
Get the PIN of the card in SMS.
* Here and in the future, calls are in accordance with the tariffs of your operator.
You can also call by phone: (096) 290 7 290, (050) 290 7 290, (093) 290 7 290
To change the PIN with your own, you can via PUMB Online on your smartphone:
- in the “Cards and accounts” section, select a card
-
go to settings by clicking on
- select "Change the card PIN"
by phone 044 290 7 290:
- select menu item 0
- then select menu item 8
Note!
The first transaction should be at an ATM after changing the PIN
* Here and in the future, calls are in accordance with the tariffs of your operator.
You can also call by phone: (096) 290 7 290, (050) 290 7 290, (093) 290 7 290
How to protect yourself from scammers?
How to protect yourself from scammers?
Use simple and effective tips that will help protect your money from thieves. Check out the helpful tips in the Security of Payment Instruments section.
LEARN ABOUT
Questions and Answers
- SERVICING
- CARD REPLENISHMENT
- CASH WITHDRAWAL
- TRANSFERS IN PUMB ONLINE
- CARD PAYMENTS
- ON-LINE PAYMENTS
- ADDITIONAL INCOME
- earn by transferring the balance of personal funds on deposit via PUMB Online.
- withdraw, accumulate or replenish this money 24/7 via PUMB Online without restrictions when you need it. The details are at the link.
- ACCOUNT DETAILS
- in the bank branch servicing the account with the passport;
- using PUMB Online service (section “Accounts”/“Сard account details”/button “Bank details”);
- by e-mail, contacting the Customer Service Center.
- HOW TO REPLENISH THE ACCOUNT
- CARD FOR ANOTHER PERSON TO YOUR CARD ACCOUNT
- THE PAYMENT AMOUNT IS BLOCKED
- IF YOU HAVE FORGOTTEN THE PIN
- in the PUMB Online mobile application, without leaving home
- by contacting PUMB office personally with the original passport and certificate of TIN assignment
- calling from your phone number, which was provided to the bank as a contact, to the bank’s contact center by phone 044 290 7290, then press 0, then press 7. To restore the PIN code, enter the card number and passport number
- IF THE CARD HAS BEEN LOST
- In case of loss of the payment card, inform the bank. Call back the Customer Service Center: +380442907290 and report about the incident to the operator. With the help of an information line operator or with the help of PUMB Online service, block the financial operations with the card to avoid possible financial losses.
- After that contact the bank branch to order the re-issue of the lost BPC.
- IF YOU AREN'T ABLE TO ACTIVATE THE CARD AND RECEIVE A PIN
- Update the PUMB Online mobile application to the latest version and try again
- Or activate the card by calling from your phone number, which was provided to the bank as a contact, to the contact center of the bank by phone 044 290 7290, then press 0, then press 7. To activate the card and receive a PIN code, you will need to enter the card number and passport number
- Or, personally contact the PUMB branch with the original passport and certificate of TIN assignment
- Check that you enter the correct personal data (8 first digits and 4 last digits of the card number, passport number, date of birth), call from the mobile phone number that you provided to the bank as a contact and call the bank's contact center again
- Or install the latest version of the PUMB Online mobile application and activate the card and PIN with it
- Or, personally contact the PUMB branch with the original passport and certificate of TIN assignment
How much does the bank charge for a card?
No penny. PUMB serves your card for free. There are no monthly payments for using the card.
How much does it cost to replenish the card?
It costs nothing. Put cash; replenish your card from another bank in Ukraine, from your friends, relatives, acquaintances or partners – for free. Please note that PUMB does not charge any fee but a fee of another bank is possible.
And what about withdrawing cash?
With no additional fees, withdraw cash at any ATM in Ukraine. At PUMB cash desks using a card up to 2 times a month in the amount of up to 500,000 UAH in hryvnia equivalent – no commission, more or no card – 1.5% (for Pension, Social, Salary cards of employees of budgetary organizations – without commission and without restrictions )
What is the commission for transfers in PUMB Online to accounts of other banks?
The commission is 0.5% of the amount, minimum – 3 UAH, maximum – 500 UAH.
And what if you transfer money to a card of another bank?
In PUMB Online transfers to cards of other banks – for free!
Is there any fee for paying by the card within Ukraine?
No fee. Pay in a supermarket, store, movie, transport and on the Internet – no commission.
What about paying utility bills and topping up the mobile phone?
There is no fee. Utility bills payments and topping up the mobile – no commission of charge at PUMB Online anywhere 24/7 from your smartphone.
How can I get an additional income?
With the "Free" deposit:
Where can I find out the details of my account?
Full account details of the account holder can be obtained:
How can I replenish my account?
You can replenish a card account opened in national currency by contacting the nearest PUMB branch. When replenishing a customer’s PUMB card account in a PUMB branch, it is sufficient to indicate the payment card number (16 digits shown on the front of the card)/account number/credit agreement number and the account holder’s full name.
Can I issue a card to my account (wife, husband, sister, brother, trustee) for another person?
You can issue additional BPCs exceeding the quantity stipulated by the package terms for additional funds in accordance with the bank's tariffs for servicing individuals.
I made a payment using my card at the point of sale, the amount of payment on my account is blocked. What does it mean?
In accordance with the rules of international payment systems, when making payments by payment card at retail outlets, on the Internet, as well as when withdrawing cash at ATMs of third banks, the required amount of funds in the account is not written off instantly, but for some time (1-3 days) is located blocked in the account. If within a month after the transaction the funds are not debited (the amount was blocked by mistake, the bank acquirer returned the money), the blocked amount automatically becomes available.
What should I do if I have forgotten my PIN?
You can use the PIN reminder function:
I have lost my card, what should I do?
What should I do if I can’t activate the card and PIN in the PUMB Online mobile application?
What should I do if I can’t activate the card and PIN in the contact center of the bank?
-
How much does the bank charge for a card?
No penny. PUMB serves your card for free. There are no monthly payments for using the card.
-
How much does it cost to replenish the card?
It costs nothing. Put cash; replenish your card from another bank in Ukraine, from your friends, relatives, acquaintances or partners – for free. Please note that PUMB does not charge any fee but a fee of another bank is possible.
-
And what about withdrawing cash?
With no additional fees, withdraw cash at any ATM in Ukraine. At PUMB cash desks using a card up to 2 times a month in the amount of up to 500,000 UAH in hryvnia equivalent – no commission, more or no card – 1.5% (for Pension, Social, Salary cards of employees of budgetary organizations – without commission and without restrictions )
-
What is the commission for transfers in PUMB Online to accounts of other banks?
The commission is 0.5% of the amount, minimum – 3 UAH, maximum – 500 UAH.
And what if you transfer money to a card of another bank?
In PUMB Online transfers to cards of other banks – for free!
-
Is there any fee for paying by the card within Ukraine?
No fee. Pay in a supermarket, store, movie, transport and on the Internet – no commission.
-
What about paying utility bills and topping up the mobile phone?
There is no fee. Utility bills payments and topping up the mobile – no commission of charge at PUMB Online anywhere 24/7 from your smartphone.
-
How can I get an additional income?
With the "Free" deposit:
- earn by transferring the balance of personal funds on deposit via PUMB Online.
- withdraw, accumulate or replenish this money 24/7 via PUMB Online without restrictions when you need it. The details are at the link.
-
Where can I find out the details of my account?
Full account details of the account holder can be obtained:
- in the bank branch servicing the account with the passport;
- using PUMB Online service (section “Accounts”/“Сard account details”/button “Bank details”);
- by e-mail, contacting the Customer Service Center.
-
How can I replenish my account?
You can replenish a card account opened in national currency by contacting the nearest PUMB branch. When replenishing a customer’s PUMB card account in a PUMB branch, it is sufficient to indicate the payment card number (16 digits shown on the front of the card)/account number/credit agreement number and the account holder’s full name.
-
Can I issue a card to my account (wife, husband, sister, brother, trustee) for another person?
You can issue additional BPCs exceeding the quantity stipulated by the package terms for additional funds in accordance with the bank's tariffs for servicing individuals.
-
I made a payment using my card at the point of sale, the amount of payment on my account is blocked. What does it mean?
In accordance with the rules of international payment systems, when making payments by payment card at retail outlets, on the Internet, as well as when withdrawing cash at ATMs of third banks, the required amount of funds in the account is not written off instantly, but for some time (1-3 days) is located blocked in the account. If within a month after the transaction the funds are not debited (the amount was blocked by mistake, the bank acquirer returned the money), the blocked amount automatically becomes available.
-
What should I do if I have forgotten my PIN?
You can use the PIN reminder function:
- in the PUMB Online mobile application, without leaving home
- by contacting PUMB office personally with the original passport and certificate of TIN assignment
- calling from your phone number, which was provided to the bank as a contact, to the bank’s contact center by phone 044 290 7290, then press 0, then press 7. To restore the PIN code, enter the card number and passport number
-
I have lost my card, what should I do?
- In case of loss of the payment card, inform the bank. Call back the Customer Service Center: +380442907290 and report about the incident to the operator. With the help of an information line operator or with the help of PUMB Online service, block the financial operations with the card to avoid possible financial losses.
- After that contact the bank branch to order the re-issue of the lost BPC.
-
What should I do if I can’t activate the card and PIN in the PUMB Online mobile application?
- Update the PUMB Online mobile application to the latest version and try again
- Or activate the card by calling from your phone number, which was provided to the bank as a contact, to the contact center of the bank by phone 044 290 7290, then press 0, then press 7. To activate the card and receive a PIN code, you will need to enter the card number and passport number
- Or, personally contact the PUMB branch with the original passport and certificate of TIN assignment
What should I do if I can’t activate the card and PIN in the contact center of the bank?
- Check that you enter the correct personal data (8 first digits and 4 last digits of the card number, passport number, date of birth), call from the mobile phone number that you provided to the bank as a contact and call the bank's contact center again
- Or install the latest version of the PUMB Online mobile application and activate the card and PIN with it
- Or, personally contact the PUMB branch with the original passport and certificate of TIN assignment
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