*currency exchange only in cash
Commercial rate (for debiting transactions in a currency, which differs from account currency)
MoneyGram
transfers
How to receive a MoneyGram transfer
Receive a transfer in the FUIB Online mobile app
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Watch the video – |
Transfers in the branch
Send a transfer:
- Pass identification (present an identity document);
- Enter the details for sending the transfer (country, name of the recipient, amount, sending currency, receiving currency);
- Pay the transfer amount and commission at the cash desk;
- Get the transfer control number and tell the recipient.
Receive a transfer:
- Pass identification (present an identity document);
- Name the system and the control number of the transfer;
- Receive a transfer.
The additional information
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The payment organization of the MoneyGram payment system is MoneyGram Payment Systems, Inc. located at: 1550 Utica Avenue South Minneapolis, MN 55416, USA.
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Customer support service of the MoneyGram system in Ukraine: 0 800 503-273 (free of charge from landlines within Ukraine). You can get information about the list of participants of the MoneyGram transfer system, the location and hours of operation of the nearest service points, view the tariffs for sending transfers on the system's website : MoneyGram Ukraine.
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Information on JSC "FUIB" service points registered in the MoneyGram transfer system, as well as their mode of operation, are located in the section "Branch and ATMs".
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Operations under the money transfer system are carried out on behalf of and for the benefit of natural persons in compliance with the legislation of Ukraine, in particular in the field of prevention and countermeasures against the legalization (laundering) of proceeds obtained through crime, the financing of terrorism and the financing of the proliferation of weapons of mass destruction, as well as the rules established by the payment system by the MoneyGram system.
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Information on the entry of JSC "FUIB" into the register of participants of the MoneyGram payment system dated 03.19.2013 and 12.23.2021 is posted on the NBU website.
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Procedure for resolving disputes: All disputes arising between participants and users of the MoneyGram money transfer system (senders and recipients of money transfers) must be resolved through negotiations, as well as in a court of law in accordance with the legislation of Ukraine.
Map of branches where you can receive or send a MoneyGram transfer
