*currency exchange only in cash
Commercial rate (for debiting transactions in a currency, which differs from account currency)
Western Union transfer system
How to receive a Western Union transfer
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Watch the video – |
Transfers in the branch
Send a transfer:
- Pass identification (present an identity document);
- Enter the details for sending the transfer (country, name of the recipient, amount, sending currency, receiving currency);
- Pay the transfer amount and commission at the cash desk;
- Get the transfer control number and tell the recipient.
Receive a transfer:
- Pass identification (present an identity document);
- Name the system and the control number of the transfer;
- Receive a transfer.
The additional information
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The payment organization of the Western Union payment system is Western Union Network (France) SAS, located at: 92095 France, 5-6 Place de l’Iris, Paris la Defense CEDEX.
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To get information about the list of participants of the Western Union transfer system, the location and hours of operation of the nearest service points, and check the status of the sent transfer on the system's website: www.westernunion.com.
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Information on the service points of JSC "PUMB" registered in the Western Union transfer system, as well as their working hours, can be found in the section "Branches and ATMs".
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On the website of the system, you can familiarize yourself with Terms and Conditions for making Western Union transfers.
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In order to prevent fraud, Western Union asks you to pay attention to the warnings in the section "Protect yourself from fraud".
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Operations under the money transfer system are carried out on behalf of and for the benefit of individuals in compliance with the legislation of Ukraine, in particular in the field of prevention and countermeasures against the legalization (laundering) of proceeds obtained through crime, the financing of terrorism and the financing of the proliferation of weapons of mass destruction, as well as the rules established by the payment system Western Union.
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Information on the entry of JSC "PUMB" into the register of participants of the Western Union payment system dated 04/09/2015 is available at NBU website.
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Dispute resolution procedure: All disputes arising between participants and users of the Western Union money transfer system (senders and recipients of money transfers) must be resolved through negotiations, as well as in a court of law in accordance with the legislation of Ukraine.
Map of branches
